001 / Frequently Asked Questions
We hope you find the answers to your questions here.
If you have any questions not featured here, just send us an email at help@brashstudios.com.
Product & Care
What makes BRASH jewelry waterproof and hypoallergenic?
BRASH jewelry undergoes a meticulous PVD (Physical Vapor Deposition) coating process. This process not only ensures that our pieces are waterproof, sweat-proof, and tarnish-free but also makes them hypoallergenic. Our jewelry is designed to be worn all day, every day, without losing its sparkle or causing irritation to sensitive skin.
Can I wear BRASH jewelry while swimming or showering?
Yes, you can! Our waterproof jewelry is specifically designed to withstand exposure to water, whether you're swimming in the ocean, taking a shower, or enjoying a relaxing bath. The PVD coating protects against water damage and tarnishing, ensuring your jewelry stays beautiful and shiny.
Can I wear BRASH jewelry while working out?
Absolutely. Our jewelry is sweat-proof and designed to withstand the rigors of an active lifestyle. Whether you're at the gym, running, or doing yoga, your BRASH pieces will remain intact and beautiful.
Is BRASH jewelry safe for sensitive skin?
Absolutely. Our hypoallergenic jewelry is crafted with materials that are gentle on sensitive skin. The PVD coating process eliminates the risk of allergic reactions, making our pieces safe and comfortable for everyday wear.
Will my BRASH jewelry tarnish over time?
No, our jewelry is made to be tarnish-free. The PVD coating ensures that your pieces remain shiny and new-looking, even after extended wear. Enjoy the peace of mind that comes with knowing your BRASH jewelry will retain its beauty over time.
What materials are used in BRASH jewelry?
We use high-quality stainless steel as the base for our jewelry, which is then coated with a durable PVD layer. This combination ensures that our pieces are strong, long-lasting, and resistant to tarnishing, sweat, and water.
How should I care for my BRASH jewelry?
While our jewelry is designed to be low-maintenance, here are a few tips to keep your pieces looking their best:
- Clean Regularly: Gently clean your jewelry with a soft cloth to remove any oils or dirt.
- Avoid Harsh Chemicals: While our jewelry is resistant to perfumes and lotions, it's best to avoid prolonged exposure to harsh chemicals.
- Store Properly: Store your pieces in a jewelry box or pouch to prevent scratches and maintain their shine.
Payment & Orders
What payment methods do you accept?
Credit cards
PayPal
Apple Pay
Klarna
MobilePay
Will there be customs and taxes for orders outside of the EU?
Yes, there may be customs and taxes for orders outside of the EU. The amount of customs and taxes will vary depending on the country of destination.
Can I change my order?
If there are errors or desired changes to your order, we will do our best to assist you. However, in some cases, the package may already be packed or processed.
Please contact us as soon as possible at help@brashstudios.com.
Once your order has been shipped, we cannot make any changes to it. You will receive an email once the package is dispatched.