When shopping at BRASH, you have an extended 30-day return period from the date you receive your order. During this period, you may return your order for a refund.

To return an item, please contact us or use our return portal. Once we have received and inspected the returned item(s), we will process your refund within 30 days.

Please note that return shipping costs are the responsibility of the customer and will not be covered by BRASH.

If your order was placed using a promotional offer, such as "Buy 2, Get 1 Free", and you return one or more items causing the order to no longer qualify for the promotion, the value of the discount received will be deducted from your refund. Any refund will be adjusted to reflect the original price that would have applied without the promotion.

Please inspect your order upon receipt and let us know right away if anything isn’t as expected - we’ll take care of it right away.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.